Shipping policy

Shipping Policy

Thank you for shopping with Velora.

Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.

Delays
Occasionally shipments may experience delays due to customs, weather, or carrier issues. We appreciate your patience if this happens.

Lost or Damaged Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at:

support@velora.com

We will work with you to resolve the issue as quickly as possible.

Contact
If you have any questions regarding shipping, feel free to contact us at:

support@velora.com